On – the – mark Business PlanningFiona has been providing me with on-the-mark advice around my business development for the coming year. It’s her determination to see her clients succeed that makes Fiona stand out. Not for her ‘advise . . . and walk away.’ Fiona follows up, provides the structure and advice founded in experience to develop a strong business plan that works. Of course, it’s over to her clients to actually do the doing – and Fiona’s got the systems at her fingertips and the ability to whip-crack (nicely) so we develop that self-discipline to carry out the required actions. Value? Yes. Great to deal with? Yes. Results? Yes – if you follow Fiona’s advice.
Helen Slater – Strata Communications
Our Bank Manager wanted to know how we got these results!!In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We needed to change the way we did things and look at our business differently. We got Fiona on board and started developing new ideas and growth strategies. We have a number of staff and needed to work on establishing a more sales rather and service mindset. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.
Jo Kitchen – Northcross Physiotherapy & Rehabilitation
Now we are more customer focused rather than product focusedWe have worked with Fiona to help increase our business and also for Staff Sales Training in our retail stores. We have good staff and have done training ourselves in the past, but it has been more product focused rather than customer focused. Fiona has helped us to work on our approach, add value to our customers, recommend the ‘right’ kind of product and change the way we focus on targets with staff. Her support and attending of staff meetings has been great and her advice invaluable.
Sarah Dodson – The Prenzel Shop
Staff Training / Seminar“Fiona has been great to work with. When we met she listened well and grasped the nature of our business quickly, and then worked closely with us to plan an effective staff team day. Her communication was prompt and clear, and the programme she mapped out was spot on for what we wanted. The actual day was delivered professionally, with warmth and fun. Staff enjoyed themselves and learnt lots at the same time. I would highly recommend Fiona and we are looking at how we can work with her again.”
Vicki Sykes – CEO – Friendship House
Fiona gave us the simple steps and practical strategies to succeed in 2014…We contracted Fiona to help formulate a practical Business Plan for the next 12 months. She was generous with her time and expertise, quickly grasping the nature of our business and identifying the main issues needing attention. Fiona is highly organised and motivated, with a great sense of humour and a determination to see her clients succeed. We have enjoyed working with her and now have a clear step-by-step plan to implement, along with practical strategies to make it easy.
Sonya Berger – General Manager – South Trade
I’m excited again about my businessAs a small business owner Fiona gave me the confidence to think about my business differently. I have been in the Travel Industry nearly 20 years, and after working with Fiona I have increased the leads I am getting and turning those leads into actual sales. She has helped me identify new opportunities, put good structures and processes in place, and take control of my business which has had a huge impact. She has enabled me to get excited again about my business and working with her is the best thing I could have done.”
We’re set up for the future and expanding even further…When deciding to grow our firm, we needed to know how to go about it in a sustainable way. During the time we worked with Fiona we developed a Business Plan, Action Plan, created marketing material, identified who to target our business towards and achieved great results. Better systems helped us to set aside time to focus on the running of the business – something we had previously struggled to do. We have now set our business up for the future and are looking at expanding further in the next 12 months, comfortable in the knowledge that we have the skills and procedures in place to do so.
Jeff Cook – Director – Jenco Electrical
Opened my eyes to different strategiesToday’s economic situation is tough for a lot of us, so it made sense to me to bring in outside expertise to help me increase the practice. Fiona has shown me simple, cost effective ways to increase my business and get results. We have achieved an awful lot since working together and she has opened my eyes to using different strategies which has had a great impact. I would recommend talking to Fiona who really knows what she is talking about.”
Dr R Taylor
Simple but effective ways to get new customersFiona helped me to stay on track with my business; put good systems in place, identified opportunities for growth, and implemented various strategies to increase the business. Fiona showed me what steps to take to improve and grow my business. She created a simple but effective way to help new customers with decision making which led to increased orders of product. She is absolutely passionate about what she does and helps business owners to get there.
Marina Korovkina – Basilur Tea New Zealand
Another fantastic seminar from Fiona at BreakThrough Business Solutions. I have been to many seminars but Fiona certainly stands out from the crowd. Thanks for sharing your wealth of knowledge and winning strategies , I look forward to implementing these and reaping the rewards!!!
Sara Morles – Business Development Manager – Peter Hay Group